Customer Issue: Ms. Berry’s torsion spring had broken, causing her garage door to struggle to operate.
Our Solution: Our experts examined the garage door’s springs after disconnecting the opener from the door for safety. After determining that only the broken spring required replacing, we removed the pieces and installed a new one into place. It was tested to ensure everything was moving smoothly.
Customer Issue: Old opener broke down.
Our Solution: Our crew checked the drive-system and the rail before inspecting the circuit board and motor. The condition of the unit was too far gone, so we recommended the customer get a new one. He agreed, so we installed a new Genie Model 4042-TKH Belt Drive Garage Door Opener for him, and then tested the door and made sure it was able to open and close effortlessly.
Customer Issue: Cable Replacement.
Our Solution: Our team did a complete check and found that one of the cables had become terribly frayed. We carefully removed it and installed a new more durable one in its place. We then tested and checked the door again, and made sure the springs were in a good working condition.
Customer Issue: Worn and rusty rollers.
Our Solution: We fit a set of brand new rollers that made her door work smoothly.
Customer Issue: Broken panels.
Our Solution: We replaced the broken panel with a new timber one to match the rest of his door perfectly.
Customer Issue: Malfunctioning opener.
Our Solution: Matt was having issues with the motor on his Chamberlain WD1000WF. We replaced the motor with one that will work better and is perfectly compatible with this model.